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Redeeming a promo code

Where to enter a promo code, what you get, and why a code might say "expired".

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Written by Eduardo

Promo codes give you free Coins. We post them on our social channels and share them with creators, so keep an eye out.

How to redeem a code

  1. Log in.

  2. Open the site menu and click Promo Code ("Redeem a promo code").

  3. Type the code and click Claim.

  4. You'll see "You have received X Coins!" and your balance updates right away.

You can also open a code directly with a link in the form packs.com/promo/YOURCODE – the redeem window opens with the code already filled in.

Codes aren't case-sensitive, so "PACKS10", "packs10" and "Packs-10" all work.

The rules

  • One claim per person. Each code can be used once per account – and once per IP address, so two accounts on the same connection can't both claim it.

  • Codes have a limited number of claims. When they've all been used, the code shows as "Promo code expired" – even if the promotion was only posted a few minutes ago. Be quick!

  • Some codes require a recent deposit. If you see "You must have deposited at least $X in the last Y days to claim this code", make a qualifying deposit first and then claim.

  • Promo Coins behave like any other Coins: spend them on packs, Single Pulls or the Market. They can't be cashed out.

My code isn't working

  • Check for typos and make sure you're logged in to the right account.

  • "Promo code expired" means all claims are gone – sorry! Follow us to catch the next one.

  • If you're sure the code is valid and still can't claim it, send us the code and a screenshot of the error.

Related articles

  • How Coins work

  • How the referral program works


Still need help? Open live chat from the bubble in the corner of any page, or email [email protected] – include your account email and, if relevant, the order number or transaction ID.

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